Submission Received

Thank You. We Have Your Watch Details.

Our team is reviewing the information and photos you sent. Xenon, our watch appraiser, or another member of our team will contact you using the details you provided in the form.

We usually respond with an offer the same day.

Please Don't Ship Your Watch Yet

Wait until you have accepted an offer and received our shipping instructions, including a prepaid, tracked, insured FedEx overnight label.

What Happens Next

From Your Submission to Payment

  1. We review your submission

    We identify the reference and look at condition, originality, and anything included, such as box, papers, or service records. If a photo or detail is missing, we may ask for it.

  2. You receive an offer

    We explain how we arrived at the number. There is no appraisal fee, and you are under no obligation to accept.

  3. If you accept, we arrange the handoff

    We send packing instructions and a prepaid, tracked, insured FedEx overnight label. Sellers in the New York metro area can ask about an in-person appointment instead.

  4. Inspection and authentication

    When the watch arrives, we inspect and authenticate it against your submission. If the final offer changes, you decide whether to accept it.

  5. Payment by bank wire

    Once the watch is verified and you accept the final offer, we send the bank wire the same day. When the funds become available depends on your bank and its processing schedule.

While You Wait

Have These Ready

None of these are required, but having them nearby helps us confirm the details quickly once we reply.

Box and papers

The warranty card or papers, the original box, and any hang tags or booklets that came with the watch.

Service records

Receipts or service cards from the brand or an independent watchmaker, including approximate dates.

Reference and serial numbers

For a Rolex, our Rolex serial number guide shows where to find both numbers and what they tell you.

A few extra photos

Clear shots of the case sides, caseback, and clasp are the ones we most often ask for.

Selling more than one watch? You can submit another watch or mention it when we reply.

Questions in the Meantime?

We're Happy to Talk

Call (917) 728-7999 or email lewatchbuyersnyc@gmail.com. If you don't see our reply, please check your spam or promotions folder.

We use your details to respond to your inquiry and handle your transaction, including with trusted service providers when needed. Submitting is free and does not obligate you to accept an offer. See our privacy policy.